Shipping and Delivery

Shipping

  • Free standard shipping applies for all orders over $100.00 for delivery within Australia.
  • Flat rate shipping of $7.99 applies for all orders under $100 for delivery within Australia.
  • United States: Flat rate USD $14.99 | Free shipping on orders over USD $60.00. Duties and import taxes are collected at checkout so there are no surprise fees on delivery.
  • New Zealand: Flat rate AUD $14.99 | Free shipping on orders over AUD $150.00.
  • United Kingdom: Flat rate AUD $24.99 | Free shipping on orders over AUD $120.00.
  • Canada: Flat rate AUD $24.99 | Free shipping on orders over AUD $120.00.
  • Europe: Flat rate AUD $24.99 | Free shipping on orders over AUD $180.00.
  • Asia Pacific: Flat rate AUD $24.99 | Free shipping on orders over AUD $180.00.
  • Rest of World: Flat rate AUD $29.99 | Free shipping on orders over AUD $200.00.

Delivery

All products are packed and shipped 2-4 days after ordering from Melbourne, Australia. Orders are delivered by Australia Post, Couriers Please, Fastway or DHL dependent on location and country.

Shipping Lead Times once dispatched (Australia):

Melbourne: 3-7 business days
Sydney, Brisbane and Canberra: 3-7 business days
Other parts of QLD, VIC and ACT: 3-7 business days
WA, SA, NT and TAS: 5-8 business days

Shipping Lead Times once dispatched (International):

United States: 8-12 business days
Canada: 18-22 business days
New Zealand: 8-10 business days
Europe, UK: 18-22 business days
Asia: 15-18 business days
Everywhere else: 18-22 business days

During peak times around Christmas and New Year's, please allow extra days to account for additional volume.

Duties & Import Taxes

For United States orders, duties and import taxes are calculated and collected at checkout — no surprise fees on delivery. For all other international destinations, any applicable import duties or taxes are the buyer's responsibility.

Tracking

We'll forward you a tracking number once your order has been dispatched. Please note some countries do not provide live tracking but rest assured your order is on its way.