FAQ
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What is the MiGoals Club?+
The MiGoals Club is our new and improved loyalty program for goal-diggers and dream-chasers. When you write down your goals and develop a solid plan, you’re more likely to achieve your dreams, and so we’re rewarding our dedicated tribe for their taking action to become the best version of themselves with more rewards, exclusive perks and limited time discounts.
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How do I sign up?
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Signing up is easy! Simply create an account by entering your name, email, and password. It’s free to join and you’ll automatically be signed up to receive emails with insider access to exclusive perks, early product releases and discounts. If you already have an account with us - you’ve already been enrolled in the Club so you can kick back, sign in, and keep earning points!
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I already have a MiGoals account. Do I need to sign up again?
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We took care of that for you! If you have an active account with us, you were automatically signed up to our loyalty program. If you’re not sure whether you have an account or not, try and sign in with your email address (hint: if you have an account with us, we’ll let you know!).
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I’ve purchased products before and earned points with MiGoals. Will these points transfer across to the new loyalty program?
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We've made some changes to our loyalty points structure so if you've shopped with us in the past, here's what you need to know:
New Balance Display: If you've previously earned points, your account balance might appear different than what you remember. This is due to our updated points calculation.
Previous Points Calculation: $10 spend = 1 point
Revised Points Calculation: $1 spend = 10 points
But wait - even though you're earning fewer points per dollar, it's now easier to unlock rewards. Our new spending thresholds are:
- 150 points you get 10% off
- 225 points you get 15% off
- 300 points you get 20% off -
How is my MiGoals Club Tier determined?
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Your VIP tier is determined by the amount you spend in a rolling year (ie. the year starts from the date that you enter the tier).
To reach:
- Goal Setter: spend up to $149
- Goal Getter: spend between $150 and $249
- Goal Digger: spend more than $250
Once you qualify you’ll instantly move up the ranks and have access to that tier's perks. -
How do I change my password?
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If you have forgotten your password head to your account and click on “forgot your password”. Simple!